Where we can find the server log file?

Where we can find the server log file

Where we can find the server log file?

EXPLANATION
By default, Tableau Server log file archives are gathered in a zip file called logs.zip (you can specify a different name if you create the archive using tabadmin). You can copy the archive from the server to a local computer and open it there, or send it to Tableau Support. When you unzip the archive, a series of folders are created with related log files. This table explains the possible contents of each folder, along with the original location the files came from on the Tableau Server, the process that created the log files, and details about the files.

Log Archive File Locations (unzipped archive)
Files/folders in logs.zip Details Files Generated by Location on Tableau Server
buildversion.txt The build version of Tableau Server.
tabsvc.yml \config
assetkeyencryption Logs related to repository encryption. assetkeyencryption.log tabadmin assetkeys \logs\assetkeyencryption
backgrounder Logs related to subscriptions and scheduled activities like extract refreshes, “Run Now” tasks, and tabcmd tasks. backgrounder-#.log
spawn.####.log

tomcat-#.####-##-##.log

backgrounder.exe \logs\backgrounder
cacheserver
Logs related to the Cache Server process.

redis-server.exe \cacheserver
clustercontroller
Logs related to the Cluster Controller process.

clustercontroller.log
clustercontroller.log-####-##-##

clustercontroller.exe \clustercontroller
config
Configuration files.

This is a good place to start gathering information when troubleshooting. Confirm that the configuration settings are what you expect.

connections.yml
workgroup.yml

Tableau Server Configuration \config
datacollector \logs\datacollector
dataengine There will be a tdeserver log file for each day with information about data extracts and queries, and responses to VizQL server requests. tdeserver_####_##_##_##_##_##.log
tdeserver.exe

tdeserver64.exe

\logs\dataengine
dataserver Information about connections to Tableau Server data sources. dataserver-#.log dataserver.exe \logs\dataserver
httpd
Apache logs. Look here for authentication entries. Each request in the Apache log will have a request ID associated with it. This request ID is used throughout the server logs and you can use it to associate log entries with a request.

access.####-##-##.##-##-##log
error.log

startup.log

Apache daemon \logs\httpd
licensing \logs\licensing
logs
This is the location of the logs of most interest and usefulness. Look here after reviewing the configuration files.

tabadmin.log is never overwritten or truncated so it contains all the details.

notify-tabadmin.log contains errors from tabadmin.log (the errors are also included in tabadmin.log).

tablicsrv.log and tabsrvlic.log are related to licensing.

tabadmin.log
tabconfig.log

tablicsrv.log

tabsrvlic.log

\logs
pgsql PostgreSQL database logs, including files related to launching server processes. tabspawn \logs\pgsql
repository postgres.exe \logs\repository
service notify-tabsvc.log
tabsvc.log

\logs\service
solr Related to search indexing. \logs\solr
svcmonitor \logs\svcmonitor
tabadminservice Related to log archives created using the Generate a Snapshot of Server Log Filesoption. \logs\tabadminservice
tabadmwrk Server Worker Manager process that is used for auto-discovery of worker servers in a distributed environment. tabadmwrk.exe \logs\tabadmwrk
vizportal Information related to administrative tasks, workbook and permissions management, authentication, sign-ins, initial view requests, and publishing requests.
REST API requests.

vizportal-0.log
vizportal-0.log.####-##-##

vizportal.exe \logs\vizportal
vizqlserver Related to showing and interacting with views.
When running multiple instances of VizQL Server, the instances are distinguished by port number.

notify-production logs contain exceptional events.

vizql-0.log.####-##-##
spawn.####.log

vizqlserver.exe \logs\vizqlserver
vizqlserver\logs
Most files are in JSON format.

tabprotosrv.txt is created when you open data or connect to data.

backgrounder_####_####_##_##_##_##_##.txt
dataserver_####_####_##_##_##_##_##.txt

tabadmin_####_##_##_##_##_##.txt

tabprotosrv.txt

vizqlserver_####_####_##_##_##_##_##.txt

tdserver_vizqlserver_####_####_##_##_##_##_##.txt

\vizqlserver\logs
zookeeper
Information related to the Tableau Server Coordination Service.

spawn.####.log

zookeeper-#.log

zookeeper-#.log.####_##_##

zookeeper.exe \logs\zookeeper

Tableau Server Log File Locations
If you installed Tableau Server in the default location, the log directory is C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs. The ProgramData folder is hidden unless you explicitly make it visible.

The following log files track activities related to the web application, database, and index:

C:\ProgramData\Tableau\Tableau Server\data\tabsvc

If you have installed Tableau Server to a non-default location (for example, on a drive other than the system drive), then the logs directory is located at <installation path or drive>\Tableau\Tableau Server\logs. For more information, see Installation directory.

VizQL Logs
These log files track activities related to displaying views, such as querying the database and generating images:

C:\ProgramData\Tableau\Tableau Server\data\tabsvc\vizqlserver\Logs

Temporary Files
Any file that starts with exe_ in the folder below is a Tableau Server file and can be deleted.

C:\ProgramData\Tableau\Tableau Server\temp

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